Q's Halal User Agreement
Terms and Conditions
Payment and Billing
You agree to pay all fees or charges to your Account in accordance with the fees, charges and billing terms from Q Halal Inc. or any third party acting on their behalf (e.g., a delivery service company) and in effect at the time a fee or charge is due and payable. You must provide Q's Halal inc. with a valid credit card (Visa, MasterCard, American Express, Discover, or any other issuers accepted by us), charge card. You acknowledge and agree that for each order you place through the Service, the full cost of Products you order will be assessed against your Payment Provider. You acknowledge and agree that a command originating from your Account constitutes an authorization for the Service to charge the designated amount and you assume all liability for, and shall promptly pay, any and all such charges. Without limiting the foregoing, you acknowledge and agree that you will pay assessed charges for any and all orders placed from your Account. The Service will provide you with reasonable notice of any material modification in the fees charged for the services, which notice may be provided by posting the new fee schedule on the Website. You agree to immediately notify Olo of any change in your billing address or the credit card used for payment hereunder.
* REFUND POLICY
Addressing customer requests for refunds on purchases of Products will be the sole responsibility of Q's Halal location at which the order was placed in accordance with such location’s refund policies. Contact the location directly with the phone number provided as soon as possible to request a full or partial refund. Our managers will use their discretion to determine if a full or partial refund will be given.
All Deliveries are made in house within Q's Halal locations. Delivery times are given as approximate times of arrival. Delivery fees charged are non-refundable.
Consumer Complaints. In accordance with California Civil Code §1789.3, you may report complaints to the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs by contacting them in writing at 400 R Street, Sacramento, CA 95814, or by telephone at (800) 952-5210.